Enterprise Services:

Why Should You Choose DreamNet's Network?

We took advantage of our network to become on of the largest and most favored ISP in Saudi Arabia , shouldn't you? With DreamNet's multi-service PDN (Public Data Network), we have the bloodline that enables us to construct our next-generation network today. DreamNet takes MPLS (Multi Protocol Label Switching) at the heart of its technology to continuously build upon our broadband network. An Enterprise treatment always results in the diagnosis you've prayed for. Our QoS (Quality of Service), high throughput, reliability, availability, data carrying, and video services, are guaranteed to leave you happy, and your organization as healthy as ever. Imagine if the world was as reliable.

With the right dosage and mix of top-notch technology, and our technically competent, dedicated staff, we deliver unmatched carrier-class performance.

Our PDN spans the entire country, making our connectivity services & solutions available to all. By providing IP, MPLS and Frame Relay protocol services, we are confident to super exceed the dynamic needs of your business

Access Services (Leased Lines):

Overview

Dedicated Internet Services
The Internet is one of today's most valuable business tools. Every day, more small- and medium-sized companies are using the Internet to expand their markets and reach more customers; while large businesses, driven by widespread TCP/IP deployment, are increasing the number of Internet applications they use.

But to maximize your business' benefits, you need more than just a connection. You need speed and you need efficiency. And you don't need to spend a lot of money to get what you want.

We are committed to helping you do business on the Internet with confidence. Our Dedicated Internet Services are:

• Fast For getting more work done faster, you can count on our reputation for high network speed. Dedicated access is faster than dial-up; speeds range from 64 Kbps to 2Mbps and higher.
• Reliable There is no single point of failure on our backbone network.
• Convenient We provide turnkey selection, installation and configuration of all hardware and software, including customer premises equipment.
• Efficient Experienced network consultants help you tailor your services to your exact needs and requirements.

Our Dedicated Internet Services encompass a portfolio of business solutions designed to enable your company to harness the power of the Internet.

Benefits

Go global on the Internet
What can your business do with a DreamNet Internet connection?

• Do More Business Faster: Our Dedicated Internet Services provide quicker access to files, applications, e-mail, databases and people, no matter where they are located
• Ensure Dependable Service for Employees and Customers You can rely on the stability of a major provider to deliver "round-the-clock" access for mission-critical applications.
• Conduct Business More Efficiently: Connect to the Internet network around the world to market products, send and receive e-mail, conduct research and communicate with customers and employees.
• Minimize Your Communication Budget: Dedicated Internet Services pricing is simple to understand and is priced competitively. Additionally, Dedicated Internet Services can be integrated with other services for a total "one-stop" solution.
• Save Money Immediately : If you are currently using ten or more dial-up lines to access the Internet, you may save money by switching to faster, more reliable dedicated services.
• Rely on the Experts DreamNet offers ongoing management and consulting services which, when combined with a network topology that provides maximum protection from outages, brings you a reliability factor unmatched by any non-primary provider.

Connectivity Features

• Dedicated Connection Your office is connected to the DreamNet Dedicated IP network via a dedicated access line between the central office and your site.
• Access Speed Choose from a variety of options per location: 64 kbps, fractional/full E1 and Higher
• Full Service Provisioning All lines and network management are included. DreamNet serves as a single point of contact for trouble reporting and problem resolution for addressing, routing, circuitry and hardware.

Value Added Benefits

Beyond Internet Access
We offer a full suite of value-added services designed to complement our Dedicated Internet Services.

• Access to a 24/7 technical support team as well as on-site help upon request.
• One training session covering basic administrative and troubleshooting for Internet-working hardware (optional)
• An e-mail account to be used to communicate problems and comments to us. Guarantees the fastest way to solve your problems.
• A web-based interface to enable you to check your leased line utilization in real-time.
• Full documentation on the terms of the Internet, connectivity troubleshooting, modem configuration, and e-mail adding and deleting.
• Quarterly meeting with our Chief Infrastructure Officer (on-site or remotely) with your technical staff to discuss any problems and to present new connectivity technologies and solutions.
• At an additional cost, we can provide you with performance and security consultancy and measurements on your connection (authentication, routing, IP restrictions, Filters....).

Support

Around-the-Clock support
Taking your business onto the Internet provides new possibilities and creates a new set of challenges. DreamNet Internet Services' support services take care of the details so you can focus on building your business, not your network.

Customer Premises Equipment

DreamNet can supply, install and maintain CPE on your behalf.

Data Networks and VPN:

Your business goes everywhere, and so must your network. You need reliable, safe connections that bring together your employees, customers, suppliers, and partners.

DreamNet VPN Solutions include a complete collection of transport, customer premise equipment, security, and VPN management options for putting the vast resources of the Internet to work for you. Using the latest in fast, reliable, secure networking, we help you create an efficient, integrated platform to streamline your communications and your business. Surf the web. Retrieve reports from your corporate LAN. Enter customer orders. With VPN, you can do it all over a single network connection.

With VPN Solutions, you can:

• Efficiently extend communications within and outside your organization
• Leverage the power and reach of the Internet to compete on a global scale
• Provide convenient, secured access to company information
• Maximize your relationships with customers, partners, and suppliers

DreamNet VPN Solutions include:

• Flexible Connectivity Options
  We provide dedicated data/Internet access capability almost in all residential and business areas throughout KSA.
• Design and Implementation
  We give you the option to leverage our staff of highly trained, highly experienced engineers to help design and implement your VPN. It's your assurance that your network is designed for high performance, efficiency, and security.
• VPN Managed Service Options
  DreamNet Managed Services offer network design, installation, configuration, management, and maintenance support for linking your geographically remote LANs. Round-the-clock, real-time network monitoring and proactive network performance management not only relieve the strain on your internal resources, but provide the assurance that your network is operating at its best at all times.
• Service Level Agreements
  We back your solution with end-to-end service level agreements (SLAs) covering availability, Packet Loss ratio, and backbone delay.
• CPE Purchase and Rental
  LINKdotNET provides state-of-the-art customer premise equipment (CPE) to support your VPN.

What is a VPN?

A virtual private network (VPN) is a way to use a public telecommunication infrastructure, such as the Internet or a service provider data network, to provide remote offices or individual users with secure access to their organization's network. The goal of a VPN is to provide the organization with the same capabilities of owned or leased lines that can only by one organization, but at a much lower cost.

With the help of VPNs, companies are able to share information more effectively and securely over an existing private network or the public Internet. DreamNet VPN services are designed to meet the diverse needs of today’s businesses by providing reliability, scalability, and various levels of control to help achieve optimum security at the right price.

Technical Benefits

• Network Integration

• A single dedicated connection supports multiple data applications
• Access to intranets, extranets, and the Internet via one connection

• Strong Authentication and Encryption

• With IPSec protocol for strong encryption, you can be sure your information remains safe from non-intended users
• With strong authentication, you know the person with whom you share a message is the person they claim to be

• Optimal Network Performance

• Count on our public data network and internet backbone for optimal performance
• Comprehensive SLAs are your assurance of consistent network quality and reliability

• Affordable Management

• Leverage our trained operations personnel to supplement your internal support for your VPN

Why DreamNet VPN?

We provide the most comprehensive VPN Solutions available today. With our advanced communications infrastructure and full-service approach, we give you what it takes to make the most of your connections with customers, partners, suppliers, and employees — around the world. Using innovative, industry-leading technology and expert support, we help you implement E-business solutions that deliver real results:

A Complete Solution
With industry-best connectivity options, security, and management, DreamNet provides everything you need to communicate efficiently, quickly, and safely.

High Performance Platform
Count on our robust data network and Internet backbone for maximum performance, backed by industry leading SLAs.

Complete, Managed Solution
DreamNet provides what you need to completely outsource the management of your solution so that you can concentrate on your core business.

Outstanding Expertise
Technical consulting, design, and implementation services for your VPN network — you get it all from DreamNet.

End User Help Desk
Rely on us to provide help desk support for dialer and client software for VPN.

Best-in-class Internet Products and Services
We've put together a complement of VPN components that take advantage of some of the best the industry has to offer.

High Security
We deliver the highest levels of security expertise and management services for locations worldwide.

Customized Approach
DreamNet VPN Solutions provide your users with a high quality, highly secure data networking solution designed exclusively to meet your company's intranet, extranet, and Internet needs.

Hosting:

Dedicated Hosting:  

 Co-Located Hosting:

Suppose you wanted to place your personal computer or company workstation/server on the Internet. Normally, it would involve purchasing expensive equipment like a router, CSU/DSU and Internet connectivity, including charges from your Internet access provider and the phone company's local loop charges. Once the connection has been installed, you will need to learn how to setup the network, set up a secure firewall, put in place power back-up, and maintain it once it is operational.

Sounds a little expensive and time consuming, doesn't it?

Why not consider co-locating your server with us instead? You bring or ship your server, and we place it on our high-speed, network, assign IP numbers and run DNS for you at a fraction of the cost of getting your own dedicated connection. With remote access applications such as telnet you can perform all of the tasks needed to maintain the server. You will also have access to multiple IP numbers, DNS servers, 24 x 7 status monitoring and trained network technicians in the event that you have any problems.

Support:

 Network Operations Center (NOC):

Dedicated Lines. Dedicated Servers. Dedicated Installation. Dedicated Support. Notice any trends? With DreamNet Enterprise, not only do we work side-by-side with you to build your ultimate solution, but we continue to be there for you whenever you need us. The result: total dedication.

DreamNet Enterprise support is two fold. Customers receive comprehensive training, making your employees as confident in their new solution, as they are in your business. Secondly, our customers have the added benefit of our new, state-of the art, Network Operations Center (NOC) at your disposal. Our center has the software, hardware, and staff that ensures you'll never be a dissatisfied customer. Built with international standards, including raised static reduction flooring, air temperature monitoring, a redundant uninterruptible power system, and a multitude of other facilities, we are proud to say that our center is as reliable as our staff.

Other NOC ( Network Operation Center ) Key Features

• Dual Uninterrupted Power Supply (UPS). 
• Dual Air Cooling System (A/C). 
• Daily & weekly backups are conducted and stored safely at ourPremises. 
• The access to servers and network panels is limited to authorized NOC engineers through electronic smart access cards. Besides, a higher level of security for the NOC room is implemented. 
• We use a very advanced fire detection system.
• Support Available 24/7 even during holidays.
• Cisco Firewall (to secure the application’s server from the Internet world).
• VPN (to secure the transmission of information between the application server and the customers).
• IDS (to detect and log any intrusion or trial for intrusion).
• Authentication (to authenticate the intruders to the application).
• TVD (Total Virus Defense) from NAI.
• Secured Website (to secure the website with a server ID digital signature).

How can our support team help you?

• Customer premise support visits, with our highly qualified and certified technicians.
• Specialized technicians to handle STC operational problems.
• Interactive call center support. (Two way communication, our team alerts you of any potential problems.)